Published: Thurs, 12 Nov 2020 by Intouch Partners
At Intouch Partners, we are proud to be taking part in this nationwide event, all about safe, fun and sustainable gambling.
This topic is extremely important to us and all of our casino brands. We are constantly working on new ways to protect our players and ensure that everything possible is being done to promote safer gambling. Getting involved in Safer Gambling Week is just one of the ways we can help to make the gambling industry fairer and safer for everyone.
Running from 19th to 25th November 2020, Safer Gambling Week is a national initiative designed to help raise awareness of safer gambling. It’s led by the gambling industry, and aims to encourage conversations between operators, customers, staff and the wider public about how we can all help to support those who have an issue with gambling, and how people can enjoy gambling safely.The campaign aims to raise awareness of:
A number of useful safer gambling tools are available to every player across all of our brands. Each casino has its own Responsible Gambling page. When players are logged into their respective accounts, they have the option to set the following limits:
If players feel that they aren’t able to gamble safely, or they want to take a longer-term break, it is recommend that they self-exclude. A self-exclusion spans across all of our sites. This will prevent them from accessing their account and playing any casino games for a minimum of six months.
If players would like to self-exclude, then each of our brands provide players with the contact details to do so as quickly and efficiently as possible.
Intouch Games holds the GamCare Advanced Level 2 Safer Gambling Standard Accreditation.
The Advanced Level accreditation recognises that Intouch Games has safer gambling at the forefront of its business and has gone beyond the expected social responsibility targets across its UK casino brands.
Each of our brands have a friendly, UK-based customer support team that are available to players 24 hours a day, 365 days a year. All of our players can access the live chat service, within the support section of each brands website. Alternatively they have the option to call the customer support team or text in to receive a free call back.
Published: Mon, 27 Apr 2020 by Intouch Partners
The fight to combat COVID-19 has presented all of us here, with some difficult times. It is evidently clear that we are all doing the very best that we can—individually and as a community—and provide support to the strong forces of NHS healthcare workers.
While we at InTouch Games continue to follow the safety measures set out by the government; the frontline workers are dedicating all of their efforts and energy into protecting our community.
Which is why InTouch Games has made a donation of £500,000 on the 17th of April 2020, to the local hospital Russells Hall in Dudley, as a means to lend an aiding hand to help and support the frontline workers and patients faced with fighting the coronavirus.
We are all aware of the difficulties currently being tackled across the globe, and InTouch games recognises an immediate urgency to take a step forward in giving hope and encouraging perseverance to the very best of our own abilities—during this uncertainty.
InTouch Games values the committed efforts and support shown by the healthcare workers, and acknowledges the chance to give back by supporting in the best possible way that we can as a business.
Along with providing a donation of £500,000 to Russells Hall Hospital, to go towards the supply of key protective and medical equipment, vital to the patients and frontline workers at this time, InTouch Games is also offering any technical support it can, to the hospital.
Russells Hall is our local hospital, part of the Dudley Group NHS Foundation Trust—and has always been close in the heart of the CEO here at InTouch Games. It is during these times that the company is able to take a right step forward in helping the community, by taking action.
It’s taken much strength and perseverance from the workforce over in the health sector to fight through these difficult times, and we are fortunate that as a business we are able to make this contribution, in hope to help give back to our community.
It comes with great gratitude that we as a business are able to give back, just like many of the individuals around us have been. It is during these times that we can step up as a business and make a difference for our communities—and we only hope to continue urging other businesses that are fortunate enough to be in the same position, to step forward and do the same.
It is a chance for all of us to unite and get through this—together! May we all continue forwards with strength, hope and determination to come out of this difficult situation safely, and do all that we can to help those facing the current effects of the epidemic.
We have, and always will be, stronger together.
Stay safe. Stay home. Support the NHS.